Sewerage and Water Board of New Orleans Appeals

This site will serve as the portal for the appeal process for billing disputes with the New Orleans Sewerage and Water Board.

Instructions to apply for this process can be found HERE or on our FAQ page.

Once you appeal has been processed, you will recieve a notification with a portal login for this site where you can upload attachments to serve as supporting documentation for your appeal. You will also be given a virtual appointment that can be attended via Zoom meeting or phone call to discuss your appeal with a case manager.